Please read the following Terms & Conditions ("Terms") carefully before using the services provided by Annie Nail Spa. By booking appointments or using our services, you agree to comply with and be bound by these Terms.  If you do not agree with any part of these Terms, please refrain from using our services.

1. Appointments:

a. Booking: To book an appointment, you must provide accurate and complete information, including your name, contact details, and the requested services.

b. Confirmation: We will send a confirmation email or SMS for your appointment. Please review the details carefully and inform us immediately of any discrepancies.

c. Cancellation: If you need to cancel or reschedule your appointment, kindly notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.

2. Service Policies:

a. Health Conditions: Please inform us of any health conditions, allergies, or sensitivities you have before receiving any services.  We prioritize the well-being of our customers and may need to modify or decline certain services based on your health considerations.

b. Hygiene: We maintain strict hygiene practices in our spa to ensure a safe and clean environment for our customers and staff.

c. Age Restrictions: Minors under the age of 13 must be accompanied by a parent or legal guardian to receive services.

d. Satisfaction: We strive to deliver high-quality services. If you are dissatisfied with any aspect of your service, please let us know, and we will make reasonable efforts to address your concerns.

3. Payments:

a. Pricing: The prices for our services are clearly displayed on our website and in-store brochure. Prices are subject to change without prior notice.

b. Payment Methods: We accept various payment methods, such as cash, credit cards, or digital payments. Please inquire about the accepted payment methods before your appointment.

c. Gratuity: Tipping our staff is appreciated but not mandatory. Tips are at your discretion and will be distributed to the staff members who served you.

4. Gift Cards:

a. Redemption: Gift cards issued by Annie Nail Spa can be redeemed for services or products as specified on the gift card.

b. Expiration: Gift cards may have an expiration date, which will be indicated on the card or the accompanying materials.

c. Non-Transferable: Gift cards are non-transferable and may not be resold or exchanged for cash.

5. Intellectual Property:

All content, logos, and trademarks on the Annie Nail Spa website and promotional materials are the property of Annie Nail Spa and protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or use any of our content without our prior written consent.

6. Limitation of Liability:

a. Annie Nail Spa and its staff will not be liable for any damages, losses, or injuries arising from the use of our services or spa facilities.

b. In no event will Annie Nail Spa be liable for any indirect, special, or consequential damages resulting from your use of our services.

7. Governing Law:

These Terms & Conditions shall be governed by and construed in accordance with the laws of BC, without regard to its conflict of laws principles.

8. Changes to the Terms:

We may update these Terms & Conditions from time to time. Any changes will be effective when posted on our website.

9. Contact Us:

If you have any questions, concerns, or requests regarding these Terms & Conditions or our services, please contact us at:

Tel:  778.288.3053
Email: [email protected]

Thank you for choosing Annie Nail Spa. We look forward to providing you with exceptional spa experiences and services.